Customer Support Services

Support services ranging from technical helpdesk services for Hardware and Software services. Offsite (online) or onsite handling trouble tickets of different severities for network elements and management systems in order to restore functionality. All support services can offer short response times and flexibility depending on network size and complexity. Round the clock (24/7/365) standby emergency service ensures traffic restoration in shortest time. Hardware support services for all variety of network elements and hardware’s through our supply and logistic chain partners. Customer support services offer:

  • Technical help desk
  • Emergency Support
  • Upgrades and Update
  • Spare Part Management