Services
Local Cords works with you to develop customized SLA features such as remote problem diagnosis, preventive maintenance, training plans, software migration, on – site support, third party product support, and service program management. These features enable us to create a support program to meet your specific requirements.
Customer Support
Support services ranging from technical helpdesk services for Hardware and Software. Round the clock standby emergency service for onsite or online handling trouble tickets of different severities ensures resolving network issues and traffic restoration in shortest time and increase of operational efficiencies. Deployment of HW and SW upgrades and updates, spare part management are being offered as a part of support services. Hardware support services for variety of network elements and hardware’s through our supply and logistic chain partners.
Operation and Maintenance
Local Cords offers operation and maintenance services ranging from planning daily operations to long term business strategies which can include O&M strategies, daily operation, fault and alarm management, service provisioning, system
Network implementation and Rollouts
Full range of network deployment services for new installations or expansions of network elements or management systems. Local Cords offers all related activities from site survey to final acceptance test as well as project management, procurement of installation materials, supply of tools and measuring instruments.
Test bed services
Accommodating and maintenance of systems for test scenarios, training purposes, reproduction of system faults and root cause analysis. Remote and onsite access to laboratory equipment’s is possible for our customers.
Training
Full range of network deployment services for new installations or expansions of network elements or management systems. Local Cords offers all related activities from site survey to final acceptance test as well as project management, procurement of installation materials, supply of tools and measuring instruments.
Consultation
The scope covers requirement management, network design and analysis, implementation, and testing. Technical expertise and profound knowledge in optical networking let us to support our customers from very early stages to choose an efficient, cost effective and reliable solution for their applications. In addition, we support our customers in renewal projects in a reliable and efficient manner to overcome difficulties of migrations.
Asset and Inventory management
Full range of network deployment services for new installations or expansions of network elements or management systems. Local Cords offers all related activities from site survey to final acceptance test as well as project management, procurement of installation materials, supply of tools and measuring instruments.
Network performance measurement and reliability
Network performance and reliability can be measured by various metrics, such as bandwidth, latency, jitter, packet loss, throughput, error rate, uptime, downtime, and mean time to repair. Each metric reflects a different aspect of your network’s functionality and quality. In Local Cords we offer advanced capabilities for measurements up to 400G.
Value adding eseller
Full range of network deployment services for new installations or expansions of network elements or management systems. Local Cords offers all related activities from site survey to final acceptance test as well as project management, procurement of installation materials, supply of tools and measuring instruments.
Product as a services
Being committed and aligned with customer values, Local Cords offers “Connectivity as a Service” of
different CIRs (Committed Information Rates) and SLAs (Service Level Agreements). By purchasing connectivity, buyer’s entry price is reduced with less capital expenditure, and will be released from life cycle management of installed base.
Partnership
For equipment manufacturers, Local Cords offers complete local professional service setup.
Local Cords established service organization lets quick service ramp up, operating cost planning, and enhance risk management for manufacturer vendors. Local Cords professional services is the right fit for manufactures who do not have a local service entity or wish to outsource their support services.
